Our people

People are the lifeblood of success. And the people working for and with Gamma are unusually passionate and enthusiastic about what they do. No wonder we’ve been voted one of the Sunday Times ‘Best Companies To Work For’ the past five years and have secured many awards for our work with the channel and reseller community.

As a company you tell us that we’re big enough to matter but still of a size that cares. We think that’s an increasingly rare quality these days as more and more of the telecommunications industry seems to be owned by fewer and fewer big players.

Our culture has been instrumental in the growth and success of the business to date. This is aided by trusting our staff, delegating as far as possible, and creating an informal, constructive environment. Our staff churn across the business is low relative to industry norms, and particularly so in our customer service teams where knowledgeable, experienced staff are so vital to offering good customer service. Wherever we can, our preference is to grow our existing staff and we provide learning opportunities for everyone. We have also recruited and developed both graduates and apprentices. In sales, for example, our strategy is to recruit graduates as desk-based support staff, developing them into field-based sales and ultimately sales management. The average tenure of our sales staff is well over five years, with many of our sales management having been with us for over ten years.

Strong leadership at all levels drives the business to success. Below are only some examples of our key people from the Gamma management team.

Pam Williams

HR Director

Pam has led the HR team since 2014, and is passionate about learning, development and loves to see people unleash their full potential to achieve things they did not think were possible. Outside of work Pam enjoys yoga, family walks and reading.

Andrew Smethurst

Head of Unified Communications

Andy has been with Gamma since 2004 looking after some of Gamma’s largest resellers. Outside of work Andy loves cricket and football and has succumbed to just watching both.

Jo Shuttleworth

Head of Unified Communications

Jo leads a team of eight people and has been with Gamma for seven years. Jo has a passion for improving the customer experience through developing systems, processes and training support. In her spare time Jo is a keen runner.

Samantha Russell

Head of Service Provisioning

Sam joined Gamma in 2009 and is now responsible for the provisioning teams within Customer Operations, focusing on delivering excellent service.

Keely Westbury

Group Purchase Ledger Manager

Keely has been with Gamma for four years and oversees supplier accounts and staff expenses. She is very determined and loves problem solving, and in her spare time she loves spending time with her family.

Danny Jacobs

Head of Channel Support

Danny has been with Gamma since 2012 and his focus is driving up the support levels across the Gamma Product set and helping channel partners support their customers. Outside of work he plays squash, shoots clays and enjoys walks.

Haleem Gul

Networks Director

Haleem manages a team of 50 engineers and has been with Gamma for 13 years. In his spare time Haleem enjoys road cycling, walking and spending quality time with his family.

Ashley Griffiths

Managing Director, The Loop

Ashley is Managing Director of Gamma’s Manchester fibre network ‘The Loop’, serving high profile public and private sector customers and connects to MediaCityUK. Outside of work, Ashley enjoys classical art and contemporary music.

Tony MacKenzie

Head of Engineering

Tony heads up Gamma’s network engineering functions. He is passionate about ‘building new stuff’ and innovation. As an accomplished technical scuba diver Tony spends most of his spare time underwater, either in the sea or more recently in caves.

Steve Holden

Head of Software Development

Steve heads up the development team in Gamma and has over 18 years’ experience designing and architecting software solutions for the telecoms industry. Steve is a keen traveller.

James Bushell

Head of Product Lines

James leads the Application Services product management team and has been with Gamma since early 2003. His focus is on quality product delivery through understanding the needs of Gamma’s customers. In his spare time he enjoys travel, good food and wine.

Justin Coombes

Head of Marketing

Justin has been with Gamma for nine years and embraces B2B marketing with innovative techniques. In his spare time Justin likes the great outdoors and is a keen boater and cyclist.

Helen Higgons

Group Financial Controller

Helen is responsible for a team of 14 people and has been with Gamma for five years. Helen enjoys spending time with friends and family outside work.

Matt Davies

Head of Customer Programme Management

Matt has been with Gamma since 2010 leading the project delivery of Gamma managed services. In his spare time Matt enjoys the outdoors and spending time with his family.