Communicate – December

Your monthly update on what’s happening around Gamma

In this issue…

Opening hours

Gamma support over the seasonal break

Here’s how you can get in contact with us during the festive period.


Dates for your diary 2020

Don’t forget to add next year’s exciting events to your calendar.

Season’s greetings

I’d like to take this opportunity to thank you for your business and support over the past 12 months.

We’re confident that 2020 will be a great year for Gamma and our customers. We have a number of exciting events and releases scheduled with details to be announced throughout the year, so keep an eye on Communicate for exclusive updates.

Please don’t forget to save the date for our 2020 GX Summit, taking place on 16th June. Our annual conference, designed with our customers in mind, promises to be even bigger and better than our 2019 event. In a brand new location, we’ll bring you an array of exclusive industry insights, hot topic seminars and an unmissable keynote speaker session. Look out for further updates to ensure you don’t miss out on what will be a valuable event for all.

I hope that you all enjoy the festive break.

Steve Mills, Head of Major Accounts

Steve Mills Headshot Communicate

Gamma support over the seasonal break

As the festive period fast approaches, we want to make sure that you are fully prepared for changes in our working hours. You can find the opening hours below but our faults team are on hand 24/7 should you need any further assistance.

You can contact the faults team on 0333 014 0000 (selecting option 3 and then option 2).

Our support opening hours:

Mon 23rd Dec: 08:00 – 16:00
Tues 24th Dec: 08:00 – 16:00
Wed 25th Dec: Closed
Thurs 26th Dec: Closed
Fri 27th Dec: Normal opening hours
Mon 30st Dec: 08:00 – 16:00
Tues 31st Dec: 08:00 – 16:00
Weds 1st Jan: Closed
Thurs 2nd Jan: Normal opening hours

We understand how important it is for businesses to keep in contact with their customers throughout the year. If you are a Horizon user, you can set up your call schedules now. Read our eGuide for more information on how to do this. Make sure all calls are answered this holiday period.

Dates for your 2020 diary

Don’t miss these important industry events in 2020.

GX Summit 2020

16th June, IET London
Gamma’s ground-breaking annual conference. Not your standard corporate event template, the GX Summit is the ultimate customer service experience. Expect a star keynote speaker, workshops and key insights into the future for tech. Check out the highlights from last year here.

Add to calendar

We will also be exhibiting at the following events:

Call and Contact Centre Expo

18th – 19th March. London ExCel
Attended by 15000 influential visitors, Europe’s leading call and contact centre event showcases the latest and most effective technologies, strategies and advancements to those looking to excel in the customer engagement world.

Add to calendar

Digital Transformation Expo – Manchester

25th – 26th March, Manchester Central 
Learn which technologies are enabling digital transformation at the north’s biggest IT event. Interested in migrating to a secure public, private or hybrid cloud? Want to better prevent cyber attacks or improve business operations with AI? This event has something for everyone.

Add to calendar

Retail Expo

29th – 30th April, London Olympia, Hammersmith
Bringing retailers, brands and hospitality providers together to showcase digital and innovative services. Watch the leaders shaping the industry as they inspire retail growth plans at the Retail EXPO conference. Gamma will be on hand to guide you towards increased sales and an enhanced customer experience.

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UC Expo

13th – 14th May, London ExCel
World-class content covering Cloud, Collaboration, Networks, Security and AI at Europe’s largest hub for Unified Communications. Collaborate with peers, discover new tech and enhance your knowledge on all things UC, focusing on Smarter Collaboration.

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Digital Transformation Expo

30th September – 1st October, London ExCel
Connects IT, security and data specialists with the solutions to evolve their digital transformation plans. Expect tech demos, senior level insights and next generation products at 2020’s Expo.

Add to calendar