Horizon is a complete business communications service that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal.
Horizon takes the burden away from your IT team. Local administrators manage and configure the system according to your organisation’s needs. Employees can then manage their calls easily and effectively, so maximising individual productivity.
"Gamma offered us the most complete, flexible and cost-effective solution. We have been impressed with their professionalism throughout the transfer of our services and a dedicated project manager handled the whole porting process for us. By choosing Gamma we have been able to implement an innovative and intelligent system which means important calls reach the right people first time." Mike Dedman - IT Manager
Horizon combines handsets from several manufacturers, an easy-to-use web interface, Gamma's trademark network resilience and services, and the power of the world's leading communications platform. It is available as a fully managed service.
With only a minimal capital outlay required, Horizon is suitable for any size of business looking to improve its productivity and image.
Do you know how many calls you’re receiving, how these are being handled and by whom? Horizon offers some key measurements through the interface’s reporting section but more in-depth call management reporting and wall board capabilities for real time views of a customer’s calls are becoming a growing requirement. So what additional benefits does dedicated reporting tool bring?
Horizon offers a number of key measurements through its reporting section but there is a growing requirement for more in-depth call management reporting and wall board integration to help organisations gain a real-time understanding of calls. Through our partnership with Akixi, the leading hosted call-management service provider, you can now get a data feed for your Horizon service, which will let you export the statistics you need to help manage your business.
Here are just some of the current business issues we encounter with our customers where we can really help.
Horizon is the perfect platform for organisations that require a professional and simple to use interface with the outside world. Schools, public sector organisations and organisations such as major venue and event operators; each has its own challenges in terms of maintaining staffing levels, training and cost, with the result that often, it’s the first line of communications that suffers. Horizon is simple to set up and use and it lets you present a simple, flexible and above all, totally professional image.
A site survey is a useful exercise as it enables superfluous services and hardware to be identified, highlighted and considered during the decision-making process. As a cloud-based telephony platform, Horizon lets you dispense with a physical PBX and the associated cost of maintenance and it requires only the simple installation of on-site handsets. For larger, multi-sited customers the savings made will clearly be multiplied. Of course, as well as working seamlessly with Gamma’s SIP, Ethernet and Broadband products, Horizon can interface with legacy connections too, making it the totally flexible solution.
If you don't have a PBX in your organisation then hosted telephony over an IP connection is ideal for you. Horizon is a hosted IP telephony system suitable for any sized business and is particularly effective if you have multiple sites working together. It's also capable of serving hundreds of employees.
With only a minimal capital outlay it's a reliable and proven service and a jargon-free approach to telephony and communications. By switching to Horizon you can immediately benefit from a cheaper and more flexible phone service, and Horizon can also help you improve your organisation's productivity and image.
Horizon is cloud based and accessed via a web-based portal and there are no PBX maintenance costs to worry about.