FeaturePlus® is a fully white-labelled, hosted ip telephony solution designed for both the small office and home office. It enables a business to administer and control its telephony (including a whole array of calling and network features) through an on-line control panel. The service can either be provided with analogue phones or IP phones, depending on the customer's preferences and size of offices.
The benefits of FeaturePlus
Through having complete on-line control of the service and its features - such as call forwarding, call transfer and voicemail-to-email - a user can ensure that, no matter what they are doing and wherever they are, they will never lose a call.
Other benefits of switching your customers to the service include:
- More efficient call handling with features like attended and unattended call transfer
- The customer can keep their number, reducing their cost of change*
- Lower cost calls for all call types
- Zero-rated calls to your other FeaturePlus numbers meaning zero-rated site to site and internal calls
- Reduced line rentals
- Plug and play hardware with a user friendly, intuitive 'On screen' system
* Depending on who the current provider is
How does it work?
FeaturePlus can be use with either analogue phones or IP Phones. The hardware comes pre-configured from Gamma and is delivered and ready to use in a matter of days, not weeks. The 'On Screen' interface opens up access into a brand new world where your customers are in control of what happens to their telephone calls - be it handling inbound calls or managing how calls are made.
Calls are routed over a broadband connection to the Gamma network, so your customers will benefit from our lower calling costs. Couple this with FREE site to site calls and reduced line rentals and your customers will see a reduction of their telephone bills and yet experience improved functionality with their service.
Who is it aimed at?
The service is ideal for a multi-sited business with branch offices (up to 7 extensions) or a business with home/remote workers; as well as the above benefits these businesses can take advantage of remote user management (including moves, adds and changes), a unified short-code dial plan for all users and zero-rated site-to-site calls.
FeaturePlus Premium is the enhanced version of the service that provides the optimal user experience. It centres on the Cisco SPA 5XX series IP Phones, Cisco's latest IP handsets manufactured to deliver the finest acoustic performance and best service reliability, as well as value added features including Music on Hold and Call Recording provides to you, our channel partner, at no extra cost allowing you to make further margin on the service.
Looking to sell FeaturePlus with SLAs?
Assured IP Services is available with FeaturePlus and delivers a service availability guarantee, voice channel guarantees, a high specification router and guaranteed time to fix. Read More..