Press release 26/05/2011
Gamma is pleased to announce the release of its Next Generation
Broadband service to the channel. With the new service, Gamma is
targeting channel partners who are looking for high quality service
and support in return for a mid-range price. Put simply their
objective is have the best value broadband service in the
market.
By coupling their core Next Generation Network with BT's Next
Generation Access, Gamma is able to provide a comprehensive product
set designed to meet the full range of customer bandwidth and
utilisation needs. A range of technologies and traffic weighting
features (from ADSL 2+ to Annex M) will deliver rates of up to
24MBPS downstream and 2.5MBPS upstream. And underpinning the
services is the same technical pedigree that has made Gamma the
UK's leading provider of SIP Trunking.
As with all of Gamma's products, the new broadband service will
be managed via the Gamma portal. However, the day-to-day support of
the service will provided via telephone, as standard.
James Bushell, Head of Data Services at Gamma, explains why,
"There are a number of support models in the channel that are
designed to limit contact with channel partners with the compulsory
use of portals. We want to take things back to basics - if you have
a support issue, call us, we're open 24/7, we'll be responsive and
we'll work with you to get it fixed fast."
Jeff Highfield, MD of Reefstream will be one of the first Gamma
channel partners to use the service, "Gamma launching its own
broadband service is great news; their product set meets our
customer needs, we like their approach to support and we stand to
reduce our support costs by placing broadband with them as well as
voice business."
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